All orders will be dispatched within 3 days of placing an order*

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Delivery time depends on location. Within the UK it can take up to 10 business days. You can see more about delivery times here.

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Apologies, but I'm not currently dispatching overseas due to the changing restrictions and regulations. I hope to reopen overseas shipping soon. If you would like, you can message me and I'll do my best to accommodate you.

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If you do have any issues, please contact me and I'll do my best to help. You can drop me an email at rachel@rachelnorline.com.

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All orders are shipped as tracked, and a tracking number should be located on your dispatch email. If you require something to be sent with a quicker service, drop me an email before placing an order and I'll do my best to cater to your requirements.

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I am not responsible for any lost or items damaged during shipping. All items are suitably packaged to prevent any bends etc.

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*From time to time, dispatch may take a day or two longer. I'm just a one-woman business and I work full-time as well as having a young daughter. Unfortunately sometimes situations may arise out of my control, but I will keep you updated if there are any issues.